Privacy Policy for Rocket Cleaning Solutions

Last updated: June 2026


At Rocket Cleaning Solutions ("we", "our", or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (www.rocketcleaningsolutions.co.uk) or use our cleaning services in Weston-super-Mare, Worle, and surrounding North Somerset areas.


1. Information We Collect

We may collect and process the following data about you:


  • Contact Information: Full name, phone number, email address, and service address provided when you fill out our contact form, request a callback, or book a service (such as carpet, domestic, commercial, or oven cleaning).

  • Service Details: Information regarding your property type, specific cleaning requirements, and booking notes.

  • Technical Data: IP address, browser type and version, time zone setting, and device information collected automatically via cookies when you browse our website (powered by Squarespace).

2. How We Use Your Information

We use your personal data lawfully under UK GDPR for the following purposes:


  • To respond to your enquiries, provide quotes, and deliver our cleaning services.

  • To manage your bookings, process communications, and send appointment reminders or updates.

  • To improve our website functionality and user experience through analytics.

  • To comply with legal and accounting obligations.

3. Legal Basis for Processing

We process your data because it is necessary for the performance of a contract (e.g., providing cleaning services you requested) or based on your consent (e.g., when you submit a contact form or opt-in to marketing communications). You have the right to withdraw consent at any time.


4. Data Sharing and Security

  • We do not sell, rent, or trade your personal information to third parties.

  • We may share data with trusted service providers who assist us in operating our business (e.g., Squarespace for hosting, analytics tools, or booking/payment software), strictly under data protection agreements.

  • We implement appropriate physical, electronic, and managerial security safeguards to protect your data from unauthorized access or disclosure.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Typically, customer communication and booking records are kept for up to 6 years for tax and insurance purposes.


6. Your Data Protection Rights

Under UK data protection laws, you have rights including:


  • The right to access: You can request copies of your personal data.

  • The right to rectification: You can ask us to correct inaccurate or incomplete information.

  • The right to erasure: You can request that we delete your personal data under certain conditions.

  • The right to restrict or object to processing: You can object to how we use your data.

To exercise any of these rights, please contact us using the details below.


7. Cookies

Our website uses cookies and similar tracking technologies to distinguish you from other users and improve your browsing experience. You can set your browser to refuse all or some browser cookies through our cookie banner or your browser settings.


8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted directly on this page with an updated revision date.


9. How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact Rocket Cleaning Solutions: